Knowledge transfer in a multi-company or multi-cultural
environment raises new management issues and introduces greater technical
complexity. But the potential benefits are compelling – enhanced ability
to respond to opportunities, better customer service, and lower transaction
costs. In this roundtable, we’ll discuss how to manage knowledge flows
among partners in business-to-business extranets and e-commerce networks.
See also previous roundtables.
The Society of Knowledge Base
Publishers will hold a one-day roundtable at the Cleveland office
of Deloitte & Touche, LLP on October 24, 2000, to provide a forum
in which participants can share information on this topic. This is not
a training session, but an idea exchange for experienced practitioners.
DISCUSSION TOPICS
How do you identify the intellectual assets of
partners and potential partners?
How do partners assess the value of their individual
contributions and allocate the benefits?
How do you capitalize on the strengths and minimize
the frictions inherent in different cultures?
What are successful models for sharing or distributing
both internal and external information among partners? How do you
select the model most appropriate for your industry or culture?
How do you define "security" in relation
to e-commerce partners? How do you implement different permissions
and access levels?
What is the role of taxonomy in the flow and application
of intellectual assets? How do you create and maintain a classification
scheme that serves the needs of all e-commerce participants?
How do you allocate or dispose of intellectual
assets when participants leave the e-commerce network?
How do you negotiate with external vendors when
more than one company is involved in the purchase of information products
and services?
How do you design a system that will be equally
accessible to both large and small companies?
What should information services managers do now
to prepare for their firm’s participation in an extranet or e-commerce
network?
What new third-party services are available to
facilitate knowledge flows across extranets?
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