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Adding value with taxonomies September 19, 2000

Creating and maintaining taxonomies (classification schemes) has become an essential task for intranet designers, electronic commerce participants, knowledge stewards, and customer relationship managers. But how should it be done -- with human beings, artificial intelligence, or a combination of both? Who should be responsible for creating and maintaining taxonomies? How much should companies invest in organizing information and what results should they expect?

The Society of Knowledge Base Publishers will hold a one-day roundtable to provide a forum in which participants can share information on this topic. The roundtable will be held in Enfield, CT, on April 24, 2002 with Jean Graef as moderator. This is not a training session, but an idea exchange for experienced practitioners. 

Because of our vendor-neutral orientation, representatives from vendors that sell taxonomy-related software or consulting services are not permitted to attend.

DISCUSSION TOPICS

• What are the business drivers for taxonomy-related investments?

• Who's responsible for creating and maintaining taxonomies?

• What kind of training do taxonomists need? Where can they get it?

• What bottom-line benefits do taxonomies deliver?

• Where should taxonomy investments be funded -- at the business unit level or the enterprise level (or both)?

• What resources do participants use to reduce the cost of creating and maintaining taxonomies?

• How effective are human- vs. computer-created taxonomies?

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