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Roundtable: Good to great search

January 17 , 2007

11:00 am - 2:00 pm (Eastern), 8:00 am - 11:00 am (Pacific) via teleconference


If you're in the market for a new search engine (or would like to get better performance from your existing product), this roundtable is for you. Walter Underwood will discuss the pros and cons of popular search engines, offer practical tips about how to get maximum performance from your current search engine, and answer all your search engine questions.

FEATURED GUEST
In this 3-hour teleconference roundtable, Walter will
draw on his experience with H-P, Sun, Boeing, the IRS, Merck, the State of Minnesota, Schlumberger and other organizations to discuss the pros and cons of search engine products, such as Ultraseek, Google Search Appliance, Verity K2, Autonomy IDOL, and open source options such as Lucene and Apache Solr.

WHO SHOULD ATTEND
This event is for experienced practitioners. If you have limited familiarity with selecting and customizing search engines, you can take the pre-roundtable primer on January 16. Software vendors and systems integrators are welcome to attend but only in their role as practitioners. In other words, they must be willing to discuss their own internal practices.

DISCUSSION TOPICS
The following is a preliminary list of issues that Walter will address. Additional topics and questions may be added by participants during the session.

• What do you do at Netflix, and what are your current priorities there?

• How do search requirements differ at e-commerce Web sites like Netflix versus public corporate Web sites and intranets?

• What should people look for when shopping for a search engine? What key questions should they ask vendors?

• What kinds of things should a search engine consultant be able to do for you? What kinds of things shouldn't you ask them to do? How much should you expect to pay?

• What are the top 5 search engine tweaks in terms of boosting performance?

• What are the pros and cons of using taxonomies and metadata to improve the user's search experience?

• Should the search function be managed by a separate group of people? If so, what kinds of people should be included and what should be their charter?

• What are the most common pitfalls in selecting and implementing search engines?

• Where is the search engine market headed? What should organizations be doing to protect their "findability" investment in the face of industry consolidation and technology change?

FORMAT
The format uses Webex for video and teleconferencing for the audio. If you can't use Webex, we can send the presentation to you via e-mail for viewing on your own computer, and you can use ordinary telephone for the audio.

COST
$400 per person (members), $650 per person (nonmembers). Nonmembers who register for this roundtable automatically become members of the Society of Knowledge Base Publishers.

Additional people from the same team can attend at a reduced rate of $325 (includes full Society membership).

DATE, TIME
January 17, 2007, 11:00 am - 2:00 pm (Eastern), 8:00 am - 11:00 am (Pacific)

REGISTRATION
To register, call (413) 367-0245. We can fax a pro forma invoice, and we accept Mastercard, Visa, American Express, Discover, and Diner's Club. We must receive payment at least 7 days prior to the event.

Created on October 17, 2006 l Updated on March 14, 2008


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