Search & retrieval for collaboration (AM)
Social bookmarking in a corporate context (PM)
October 3, 2006
9:00 am - 4:00 pm MITRE Corporation, McLean VA
See also Collaboration
software: the productivity perspective.
Collaboration technologies help people work together
electronically to accomplish a task, such as developing a product, planning
an event, or closing a sale. Two key issues are:
- how to provide access to the information stored
in collaboration sites;
- how to create metadata through a collaborative process.
In these two roundtables, three guests from the MITRE
Corporation will describe how they use Google to search content on Sharepoint
team sites and how they use "social bookmarking" on a corporate
intranet.
FEATURED GUESTS
In the morning roundtable, Rob Joachim will discuss the
nuts and bolts of how his organization uses the Google Search Appliance
to search Sharepoint content. See also Managing
metadata in collaborative systems.
In the afternoon roundtable, Jim Smallwood
and Laurie Damianos will discuss the Onomi project, a 6-month pilot project
to find out whether social bookmarking would be useful in a corporate
environment. See also Library
Web sites and folksonomies and Indexing
images.
WHO SHOULD ATTEND
This event is for practitioners only. Software vendors and systems
integrators are welcome to attend but only in their role as practitioners.
In other words, they must use collaboration technology internally and
be willing to discuss their experiences with it.
AGENDA
9:00 - 10:00 Collaboration search & retrieval overview (Jean
Graef)
10:00 - 12:00 Searching Sharepoint documents with Google
(Rob Joachim)
12:00 - 1:00 Lunch
1:00 - 2:00 Social bookmarking in a corporate context
(Jim Smallwood, Laurie Damianos)
2:00 - 4:00 Discussion (questions will be finalized
by participants)
DISCUSSION TOPICS
The following is a preliminary list of discussion
topics. Additional topics may be added by participants.
• Assuming that a group is willing to share
its information, should everything stored on a collaboration site be
searchable by the whole organization? If not, what methods do you use
to select and expose only the items that should be shared?
• In designing search and retrieval strategies
for collaboration sites, how do you deal with different levels of security?
• How do you interface a corporate taxonomy
with collaboration software? How do you integrate thesauri, topic maps,
and metadata?
• If you use metadata to refine searches or
provide navigation tools, who's responsible for entering, validating,
and updating it?
• What are the limitations of search and retrieval
services provided with collaboration software products? Has anyone successfully
used third party search engines to overcome these limitations?
• Have you done studies to figure out how users
would like to access, annotate, and archive collaborative material external
to their own work group?
• At your organization, is collaboration software
a replacement for or an alternative to a company intranet?
If it's an alternative, what's the relationship between intranet search/retrieval
and collaboration search/retrieval?
• At your organization, who's responsible for
collaboration search and retrieval? What skills do they have? Who do
they report to? How do they measure their effectiveness?
• Aside from full text search, what other navigation
tools do you use for collaboration material?
• What are the pros and cons of using social
bookmarking or tagging and professional (human) indexing vs. automated
methods (e.g. full text search, auto-categoration)?
FORMAT
The format is face-to-face at the MITRE Corporation, McLean, Virginia.
Participants will receive a list of attendees, a password to access a
list of members-only background articles on the Montague Institute Web
site, and a light lunch. Participants can also attend via teleconference
at the same price.
ROUNDTABLE FEES
Morning roundtable: $400 per person (members),
$650 per person (nonmembers)
Afternoon roundtable: $400 per person (members),
$650 per person (nonmembers)
Nonmembers who register for this roundtable automatically
become members of the Society of Knowledge Base
Publishers. Additional people from the same company can attend in
person or via ia teleconference at $325 each.
See also the Metadata
& search workshop at the same location on October 4, 2006.
DATE, TIME, LOCATION
October 3, 2006 9:00 am - 4:00 pm Eastern
time. MITRE Corporation, McLean, VA.
REGISTRATION
To register, call (413) 367-0245. We can fax a
pro forma invoice, and we accept Mastercard, Visa, American Express, Discover,
and Diner's Club. We must receive payment at least 7 days prior
to the event.
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