Sharepoint & other collaboration technologies
Best practices roundtable
February 16, 2006
11:00 am - 2:00 pm Eastern, 8:00 am - 11:00 pm Pacific
See also Collaboration
software: the productivity perspective
Microsoft Sharepoint and other collaboration technologies
help people work together electronically to accomplish a task, such as
developing a product, planning an event, or closing a sale. But while
it can increase productivity, collaboration software raises a host of
editorial and business management questions. In this 3-hour teleconference
roundtable, Montague Institute founder Jean Graef will lead a group of
experienced practitioners in a discussion of these issues.
WHO SHOULD ATTEND
Since space is limited to promote everyone's active participation, we
ask that you have some operational experience with any of the following:
- Enterprise grade collaboration software, such as
Microsoft Sharepoint, IBM Workplace, Interwoven Worksite, or Oracle
Collaboration Suite
- Applications with built-in collaboration features,
such as Salesforce.com
- Collaboration products or services, such as Quickbase
or Groove
- Internally developed collaboration systems
This event is for practitioners only. Software vendors
and systems integrators are welcome to attend but only in their role as
practitioners. In other words, they must use collaboration technology
internally and be willing to discuss their experiences with it.
DISCUSSION TOPICS
Our members have indicated an interest in discussing
the following questions and topics:
• How does Sharepoint and other collaboration
software integrate with various applications, such as sales force automation,
document management, and Enterprise Resource Planning systems like SAP?
• How does Sharepoint and other collaboration
software integrate with SQL Server or Oracle databases?
• How do you interface a corporate taxonomy
with Sharepoint Portal Server and other collaboration software? How
do you integrate thesauri, topic maps, and metadata?
• What are you doing about search — within
documents, across multiple team sites, using metadata? Has anyone succeeded
in integrating third party search engines with Sharepoint or other collaboration
systems?
• What is the appropriate organizational model
for successful implementation? Is it better to go top down with a centralized
deployment or bottom up by letting business units take the lead? How
are you managing and facilitating the deployment of collaboration tools
to communities of practice? If you have knowledge stewards for business
units and communities of practice, what role should they play in initial
deployment and ongoing operations?
• If you use a centralized deployment strategy,
what's the best way to train large numbers of users? Do you need some
face-to-face sessions or is it sufficient to offer online training as
the only option? Are you using a different training strategy for "power
users" or product champions?
• How should you staff the deployment of collaboration
software? Do you have technical and business experts dedicated to search
or taxonomy?
• How do you develop and enforce policies on
team site security, backup, access, and content quality?
• Are you migrating collaboration content and
functionality from an older system (e.g. Lotus Notes)? If so, what works
and what doesn't?
• What third party add-ons are you using? What
are you doing to provide multiple levels of content approval?
• Since collaboration software is geared toward
project work, how do you handle the issue of permanent document storage
after the project is completed?
• Are you measuring productivity gains at the
enterprise or business unit level — or both? What techniques are
you using to gauge user satisfaction, time savings, cost savings, or
revenue increases?
FORMAT
The format is teleconference. Participants will receive a list of attendees,
a password to access a list of members-only background articles on the
Montague Institute Web site, and a domestic toll-free phone number to
join the teleconference (international conference calls are not toll-free).
- COST
$400 (members), $650 (nonmembers). Nonmembers
who register for this roundtable automatically become members of the
Society of Knowledge Base Publishers.
DATE, TIME
February 16, 2006 11:00 am - 2:00 pm Eastern
time.
REGISTRATION
To register, call (413) 367-0245. We can fax a
pro forma invoice, and we accept Mastercard, Visa, American Express, Discover,
and Diner's Club. We must receive payment at least 7 days prior to the
event.
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