The Society of Knowledge Base Publishers held
a one-day roundtable in Dallas in February of 1998. Typically knowledge
base publishers and editors design corporate intranets, develop and maintain
"virtual libraries" of internal and external documents, "yellow
pages" of experts, "best practices" databases, and competitive
intelligence information. This is not a training session, but an idea
exchange for practitioners. Formal presentations are not required, but
active participation in the form of questions and comments is expected.
DISCUSSION TOPICS Issues to be discussed at the roundtable may include
(but are not limited to):
What is the best approach to getting a knowledge
base publishing project funded? How should success be measured? What
applications are most likely to yield a high return on investment?
What's the best way to gather and organize information
for the selected application? How do you prepare a "knowledge
map" showing where the information "lives" and who
"owns" it? What techniques work best to identify how and
where information is used in your company's business processes?
Who should be on the knowledge base publishing
team? What kinds of skills and/or experience should they have? What
tasks do they perform?\
What are some potential roadblocks and how can
you avoid or minimize them?
What are the pros and cons of using artificial
intelligence software vs. content specialists to organize information?
Are the significant differences among industries
that affect knowledge base publishing development?
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