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Introduction to Knowledge Base Publishing

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Knowledge Base Publishing is an integrative discipline concerned with creating a productive environment for people who do knowledge work. While traditional publishing is linear and segmented, knowledge base publishing is web-like, interconnected, and integrated into work flow.

This course draws on concepts from library science, computer science, journalism, and relation information disciplines.

Using a We-based Lab, you will create a basic knowledge base (metadata repository) that includes a document repository, expertise database, and controlled vocabulary.


WHAT YOU WILL LEARN
At the end of the course, you should be able to:

  • do a needs analysis for a knowledge domain of your choice;
  • create a document repository linked to an expertise database;
  • create a controlled vocabulary of terms and categories;
  • classify documents using terms and categories;
  • create retrieval tools, such as an A - Z index, topic hierarchy, lists, and advanced search.

WHO SHOULD TAKE THIS COURSE
This course is designed for Web site publishers, content owners, knowledge managers, technical writers, e-commerce managers, editors and others who want to learn how to enhance and compliment the full text search function. We recommend that an interdisciplinary team of two to four people take the course together.

COURSE FORMAT
The course is conducted via teleconference, e-mail, and the Web.

TECHNICAL REQUIREMENTS
You'll need Internet access and a Web browser (e.g. Internet Explorer 4 or later, Netscape 5 or later).

COURSE OUTLINE

Chapter 1: The business case for knowledge base publishing?
What is a Knowledge Base?
What is Knowledge Base Publishing?
 
Chapter 2: Planning your knowledge base
Knowledge base components
How to create functional specifications (project description, inputs, outputs)
How to select a planning model
 
Chapter 4: Architecture
What is architecture?
What's an ontology?
Knowledge Base relationships
 
Chapter 4: Knowledge Base applications
Contact lists
Messages and research notes
Bibliography
Subject hierarchy
A - Z index
Glossary
Additional applications
 
Chapter 5: How to create a knowledge base
Domain analysis
Domain description
Data collection
Review your work
Wrap-up

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Lab
The course requires you to select a project and gather Lab data for a real-world application. To save time, most data can be imported via Excel worksheets. The instructor will help you select and define your project, assemble required data, and assist you in using a private, passworded work area in the Web-based Lab. Communication with the instructor is via phone and e-mail.

At the conclusion of the course, the instructor will help you identify lessons learned. Your Lab data can be exported and saved as an Excel file. After exporting, it will be permanently deleted from our server unless you arrange for long term hosting. You have 60 days to complete the Lab portion of the course.

You can contract for a custom, hosted version of the Lab as well as a custom version to install on your own server.

ABOUT THE INSTRUCTOR
Jean Graef is a "boundary spanner" with an interdisciplinary background as a manager, entrepreneur, librarian, programmer, and journalist. She has been developing and conducting seminars on cutting edge information topics since the early 1980's.

DATE & TIME
You can start the Web course at any time and proceed at your own pace. You do not have to wait for a class to form. The amount of work involved is roughly equivalent to a semester's course at the graduate level. Most people can complete the course in three to six months. To minimize the time commitment without compromising the educational experience, you can:

  • take the course as an interdisciplinary team;
  • narrow the scope of your Lab project;
  • extract data from existing corporate systems when possible;
  • submit Lab data on Excel worksheets for importing instead of manually entering Lab data.

INSTRUCTIONAL OPTIONS
This course can be taught by one of our instructors on site at your facility (minimum 6 participants) or you can become licensed to teach the course as a Montague Fellow in Knowledge Base Publishing.

COST
Entire course: $2,750 per person (nonmembers), $2,500 per person (members of the Society of Knowledge Base Publishers). Course fee now includes an upgraded version of the Lab and up to 2 hours assistance via phone and/or e-mail from the instructor.

HOW TO REGISTER
Call (413) 367-0245 to request a pro forma invoice or provide a credit card number (we accept Visa, MasterCard, American Express, Diners Club, and Discover).

Created on July 15, 2002 | Modified on February 27, 2008


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