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November 2005


ARTICLES
The dollars and sense of KM: The DuPont Legal Model story
You and I call it "knowledge management" (KM). DuPont called it "convergence" when, in the early 1990's, its legal department launched an initiative to reduce the number of external law firms, streamline the management of more than 4,000 legal cases, and meet the challenges of global competition. The formalization of the outcome, called the DuPont Legal Model, has all the classic earmarks of KM — electronic document retrieval, knowledge stewards, collaboration, culture change, learning, and leveraging expert know-how. But it also has four attributes we don't automatically associate with KM — significant cost savings, selectivity, promotion, and revenue generation.
DIGEST
Knowledge Base Editor's Digest
This month's entries include a discussion of three new categories of user interfaces, highlights of a corporate ethnography conference, and how to use "light-weight" protocols in digital libraries.
 
REGULAR FEATURES
Best of the Lists (collected wisdom of the world's information experts)
Best business blogs
 
How to get the most from our Web site (tutorial)
17 slides that contain an overview of our content and tips on how to use it.
 
Top 20 articles
Links to the 20 most popular articles on this site based on last month's server statistics.
 
COURSES (see also the calendar listing)
 
Information modeling and metadata management any time (Web-based course)
A hands-on course that shows you how to develop, evaluate, and use information models and metadata management tools. Models and tools include ontologies, topic maps, thesauri, metadata repositories, crosswalks and metadata maps, XML schema and style sheets, and application interfaces.
 
Creating and using business taxonomies any time (Web-based course)
A hands-on course that covers the fundamentals of business taxonomies: how to do a needs analysis, create a controlled vocabulary, develop a thesaurus, and use taxonomy components in navigation. Includes personalized assistance from our instructors and supervised work on a real project in the Web-based Lab.
 
Integrating taxonomies any time (Web-based course)
A hands-on course that covers the creation and use of authorities as well as the development of two independent thesauri that are linked through cross references. Includes personalized assistance from our instructors and supervised work on a real project in the Web-based Lab.