Society member Ruth MacEachern describes six principles
that can be used to reduce the cost and risk of introducing new information
technology. Collectively called “management of change” (or
"change management") in the computer industry, these principles
act as an antidote to budget overruns and low adoption rates created when
IT managers limit end user involvement until new systems are actually
selected and installed.
This month's entries include four stages of metadata
development at the BBC, review of Microsoft Office 2007, and a case study
of how wikis are being used at the British Council.
For those with little experience in either metadata
repositories or collaboration software, this primer will provide the background
you need to get the most out of the roundtable on December 5.
Marti Heyman and Peter Doliska, formerly of Deloitte,
tell how they used a commercial metadata repository product to create,
maintain, and synchronize both enterprise and local taxonomies in a multi-lingual
environment.
Netflix search guru and former Ultraseek search architect
Walter Underwood offers in-depth tips on how to get better performance
out of your search engine and how to get past vendor hype when shopping
for a new search engine product.
For those having little experience with collaboration
tools in a corporate environment. Includes an overview of collaboration
technologies, the economics of using collaboration to promote innovation,
and the role IT can play in innovation.
Brian Gorman, leader of Intel's Advanced Collaboration
and Innovation research team, describes a pilot project to use blogs,
wikis, and other collaboration tools to foster innovation.
Links to the 20 most popular articles on this site
based on last month's server statistics.
KNOWLEDGE BASE PROTOTYPING PROJECTS The following courses in the Knowledge
Base Publishing series can be taken on site or over the Web with individual
mentoring and a hands-on Lab.