Save to Del.icio.us


October 2006

 
ARTICLES
Increasing ROI through the management of change (abstract)
Society member Ruth MacEachern describes six principles that can be used to reduce the cost and risk of introducing new information technology. Collectively called “management of change” (or "change management") in the computer industry, these principles act as an antidote to budget overruns and low adoption rates created when IT managers limit end user involvement until new systems are actually selected and installed.
 
Taxonomy consultants (update)
An update of our 2001 article on where to find taxonomy contractors, what kinds of services they offer, and what you can expect to pay.
 
Taxonomy skills for search teams (update)
An update of our 2004 article on whether search teams should include people with taxonomy skills.
DIGEST
Knowledge Base Editor's Digest
This month's entries include four stages of metadata development at the BBC, review of Microsoft Office 2007, and a case study of how wikis are being used at the British Council.
 
ROUNDTABLES & SEMINARS
Pre-roundtable primer: metadata repositories & Sharepoint. (December 4, 2006 via teleconference)
For those with little experience in either metadata repositories or collaboration software, this primer will provide the background you need to get the most out of the roundtable on December 5.
 
Metadata & Sharepoint in a multi-lingual environment. (December 5, 2006 via teleconference)
Marti Heyman and Peter Doliska, formerly of Deloitte, tell how they used a commercial metadata repository product to create, maintain, and synchronize both enterprise and local taxonomies in a multi-lingual environment.
 
Pre-roundtable primer: How to customize search. (January 16, 2007 via teleconference)
Most modern search engines can be customized for greater accuracy and relevance. In this teleconference, you'll learn the why, what, and how.
 
Good to great search. (January 17, 2007 via teleconference)
Netflix search guru and former Ultraseek search architect Walter Underwood offers in-depth tips on how to get better performance out of your search engine and how to get past vendor hype when shopping for a new search engine product.
 
Pre-roundtable primer: Collaboration & innovation. (March 27, 2007 via teleconference)
For those having little experience with collaboration tools in a corporate environment. Includes an overview of collaboration technologies, the economics of using collaboration to promote innovation, and the role IT can play in innovation.
 
Collaboration tools & innovation. (March 28, 2007 via teleconference)
Brian Gorman, leader of Intel's Advanced Collaboration and Innovation research team, describes a pilot project to use blogs, wikis, and other collaboration tools to foster innovation.
 
REGULAR FEATURES
Best of the Lists (collected wisdom of the world's information experts)
Best business blogs (update)
 
How to get the most from our Web site (tutorial)
17 slides that contain an overview of our content and tips on how to use it.
 
Top 20 articles
Links to the 20 most popular articles on this site based on last month's server statistics.
 

KNOWLEDGE BASE PROTOTYPING PROJECTS
The following courses in the Knowledge Base Publishing series can be taken on site or over the Web with individual mentoring and a hands-on Lab.