Cracking metadata: lessons learned at the BBC
Karen Loasby, Information Architecture Team Leader at the British Broadcasting System, shares her experiences in metadata management. Montague Institute Review December 2006

Increasing ROI through "change management"
Society member Ruth MacEachern describes six principles that can be used to reduce the cost and risk of introducing new information technology. Collectively called “management of change” (or "change management") in the computer industry, these principles act as an antidote to budget overruns and low adoption rates created when IT managers limit end user involvement until new systems are actually selected and installed. Montague Institute Review October 2006

Getting the most from your IT relationship
Barrett Jones, systems analyst at the IMF-World Bank Library, gives tips on how to make the IT relationship more productive in four areas: communication, education, vendor support, and strategy. Montague Institute Review April 2006

Taxonomy development: putting users first
How the changing needs of Montague Institute staff, members, and course participants have driven taxonomy development. Montague Institute Review October 2005

Taxonomy milestones: lessons learned
Tasks, deliverables, and work flow changes for each of five stages in the development of a taxonomy for our Web journal and research material. Montague Institute Review August 2003

Knowledge management for learning
How a commercial bankers' trade association made the move from classroom instruction to Web-based distance learning. Montague Institute Review August 2001

Piloting Semio classification software
Description of the process and outcomes when one company piloted the Semio classification software integrated with The Brain visualization program. Based on Beth Pabich’s presentation. Montague Institute Review May 2001

On the front lines: interviews with knowledge stewards
Interviews with 12 knowledge stewards -- information professionals that work on the front lines to help teams achieve specific business objectives. Montague Institute Review May 2000

Knowledge management at Arthur D. Little
Using "rapid application development" (RAD) techniques, Arthur D. Little is developing its KM program on four fronts at once -- content, culture, process, and infrastructure. Originally published in the AD Little magazine, Prism, in Q2, 1998. Montague Institute Review September 1999

Upstream knowledge management
Discusses "upstream" knowledge management -- organizing and adding value when a source is identified or a document is written. Montague Institute Review April 1999

Capturing know-how through interviewing
How Bain and Company captures lessons learned by using interviewing and other journalism techniques. Montague Institute Review April 1999

J. D. Edwards “Knowledge Garden”
Case study of how J. D. Edwards used a print editorial model to create and organize its intranet, called the “Knowledge Garden.” Montague Institute Review February 1999

Knowledge base editor profile
Profile of knowledge base editor Kris Liberman, who operates an intellectual capital logistics service for accounting firm Ernst & Young. Montague Institute Review September 1998

Customer capital at work
A new degree in luxury brand management helps a European business school make the most of its customer capital. Montague Institute Review July 1997

Information Audit Results
How and why an engineering consulting firm undertook an information audit and what happened as a result. Montague Institute Review January 1997

Case study: Using the Internet in competitive intelligence
A case study on using the Internet for a competitive intelligence research project. Montague Institute Review February 1996