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"Pruning" and "harvesting" the R&D knowledge base
While many knowledge base editors are working to make information more accessible, others are developing ways to cull the undergrowth, add value to what's left, and identify trends and patterns as the information is used. But "pruning" and "harvesting" means different things in different industries. This article describes how the knowledge base editing team in one company, a high tech manufacturer of packaging materials, selects and acquires technical articles using a computer program and internal subject matter experts. Describes a six-step editorial process and offers tips for success.
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