Roundtable

Knowledge base editors March, 1998

This article summarizes the issues and concerns raised by participants in our February, 1998 Knowledge Base Editor Roundtable. Includes candid comments on enterprise-wide strategic issues, "nuts and bolts" issues, and cutting edge issues. Participants included major chemical, pharmaceutical, manufacturing, and professional services firms.

What are the major issues currently facing in-the-trenches knowledge managers?

We had the opportunity to find out at a recent roundtable discussion on the emerging role of the knowledge base editor. Present were twenty people from thirteen organizations who posed questions, exchanged ideas, and swapped tips.

Those present represented a diversity of skills and roles, including:

• Information technology senior management, project management, and analyst
• Librarian, technical writer, and "issues manager" (a branch of corporate communications concerned with the corporation's response to the business, regulatory, and social environment)
• Training and organization development
• Strategy and finance

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